Five years of seminars and counting

Earlier this week, HouseValues announced its fifth year of in-market seminars across the US and Canada. The plan is to host at least 120 seminars in 2006, on top of the more than 400 seminars and conferences hosted by the company in the last four years.

I love that we make this commitment to customers. It's a great way for us to learn directly from our customers what they need, what they like and don't like about it, etc. But it's also a great way for us to create strong connections with customers individually, allow them to share ideas and stories with each other, and generally make them more successful.

Our seminar hosts - Claudia Wicks and Bruce Downs - do a fantastic job with the day. Even for agents who aren't yet subscribers say they walk away with ideas they can put to use in their business.